I've spent a large portion of the day paying bills, setting up automatic payments and doing things, like learning how to set up my voice mail (those of you who have been unable to leave us a message for several months might appreciate that!)
The problem? I've spent the day talking to computers who are frustrating, and it's taken me three and four times as long to do something then it would if I just talked to a human! Talking to a human, what a concept!
Arggg #2 and question of the day. If you end up on the phone with a customer service representative that you can't understand, what course of action should you take?
1.) Grin and bear it and try your best not to flip out?
2.) Hang up and try again, hoping for better luck next time? (mind you this means filtering through the computer mumbo-jumbo til y ou actually reach a person?
3.) Or, ask to be transferred to somebody else?